The Crew handled the transfer of my company's accounting business from my previous accountant. It was done with efficiency and ease. Rowan is keen, friendly and implemented a simple but effective solution at considerably less expense & hassle than I'd encountered with other providers."
A Murphy, Coolum Tech Ltd, February 2016
As a start-up business I sought the professional advice and support of an accountant to help with the administration and financial reporting of my bridal wear business. Having been dissatisfied with the level of service that my original accountant offered me I started the process of looking for a new accountant to take over, I was advised by a fellow entrepreneur to try `The Accounting Crew´. Following our first meeting with Darryl, I was hesitant to believe all of the support `The Accounting Crew´ were offering me due to my bad first experience with accountants. But since deciding to proceed with Darryl his level of service has been great, they have kept to their word and been there when I have needed them with timely communications and professionalism. I would highly recommend Darryl and `the Crew´ to any start-up businesses and young entrepreneur."
D Basic, Dajana Basic Limited
Working with The Crew has taken the stress out of accounts for us! With their willingness to help and the way they explain accounts in lay man’s terms, has meant we feel safe and secure, knowing they’ve got everything covered. We are a growing business and The Crew have offered us sound advice and guidance that has stood us in good stead. They are very approachable and we feel confident that we can bounce questions off of them and receive informed and knowledgeable advice."
R Bean, Bean IT Limited
I was with my previous accountant for about 4 months, but I didn’t feel I was getting value for money. Some of the advice was confusing and I was often left waiting for days for a call back. I recently changed my accounting service to The Crew after I saw an ad in a monthly contractor publication. It seemed a bit ‘too good to be true’ at first and I wasn’t sure I wanted the hassle of moving my accountancy service so soon after starting my business, but I decided to have a look into it.
Darryl contacted me almost immediately and explained, very clearly, The Crew’s offerings, pricing (including very attractive introductory offer and price guarantee) and commitment to customer service. Darryl clearly knows his business and gave me some great advice. He also made me realise that my current provider (who I was paying a premium for) weren’t doing a lot of things The Crew do as standard - such as submitting VAT returns directly on my behalf. I was still a little concerned about the ‘switch’ process, but Darryl clearly informed me of what everyone’s responsibilities were, what info was required and estimated timelines for everything. Suffice to say, the move was seamless and was just three or four emails / calls in total.
The customer service demonstrated has been exceptional and not something I’m used to receiving in the UK! I feel like The Crew care about myself and my business which is huge plus. Also, the ‘Crew Sheet’ is awesome and very user friendly. The sheet provided by my last provider was very difficult and time consuming to use. The online tools are really useful as well.
If you are thinking of changing accountancy provider, but are worried about the hassle - don’t be. It’s one of the best decisions I have made for my business this year!"
D Garden, KMG Innovation Limited