I was with my previous accountant for about 4 months, but I didn’t feel I was getting value for money. Some of the advice was confusing and I was often left waiting for days for a call back. I recently changed my accounting service to The Crew after I saw an ad in a monthly contractor publication. It seemed a bit ‘too good to be true’ at first and I wasn’t sure I wanted the hassle of moving my accountancy service so soon after starting my business, but I decided to have a look into it.
Darryl contacted me almost immediately and explained, very clearly, The Crew’s offerings, pricing (including very attractive introductory offer and price guarantee) and commitment to customer service. Darryl clearly knows his business and gave me some great advice. He also made me realise that my current provider (who I was paying a premium for) weren’t doing a lot of things The Crew do as standard - such as submitting VAT returns directly on my behalf. I was still a little concerned about the ‘switch’ process, but Darryl clearly informed me of what everyone’s responsibilities were, what info was required and estimated timelines for everything. Suffice to say, the move was seamless and was just three or four emails / calls in total.
The customer service demonstrated has been exceptional and not something I’m used to receiving in the UK! I feel like The Crew care about myself and my business which is huge plus. Also, the ‘Crew Sheet’ is awesome and very user friendly. The sheet provided by my last provider was very difficult and time consuming to use. The online tools are really useful as well.
If you are thinking of changing accountancy provider, but are worried about the hassle - don’t be. It’s one of the best decisions I have made for my business this year!"
D Garden, KMG Innovation Limited
I signed up with the Accounting Crew following a recommendation from a trusted friend. There was an initial face-to-face meeting about setting up my company, VAT, etc. where I was very impressed. They have been very helpful and answer my queries promptly. I’ve found them to be both knowledgeable and approachable. I’ve been so impressed that I’ve recommended them to another first-time contractor, who’s signed up.
A Aujla, AJSR Limited, February 2016
“I have been with The Accounting Crew for just under a year now, it was my first time starting up a new company and my sincere thanks to Rowan in particular for guiding me through the process of company formation, VAT registration and day to day administration of the accounts which I have to say is a very simple process. Happy to recommend The Accounting Crew for a new starter, like myself, and any seasoned contractor looking to make a move! – Thanks again"
G Walsh, Donington Consultancy Ltd, February 2016
The Crew are a very organised and routine accounting actions are dealt with in a very efficient manner. In addition they are very helpful when it comes to matters that arise on a more personal level when dealing with small businesses. Unlike some accounting services I have used they don't treat me as just another number. I feel that they are always approachable and have my best interests in mind."
M Pritchett, Unisol Limited, February 2016