I have been running my limited business for almost a year now. Having been a customer of a large, well known, accountancy firm in my initial days I was astounded when I was asked to contact HMRC myself only to sit on the phone for 50 minutes and not get through. For me, this was the job of my supposedly dedicated accountant who I learned was juggling multiple clients and simply could not dedicate time to me. Then, I found the Accounting Crew.
If you are starting out on a new venture, every minute of the working day counts! Large accountancy firms operate in business hours. Do you have time to spare liaising with your accountant when you should be focussing on your client?
My dedicated accountant is far more than a bean counter; she understands me, my business and my financial needs. I get sound advice out of hours and a personable touch that far exceeds my expectations. I couldn't ask for anything more!
L McKenzie, McKenzie Consulting Services Ltd , February 2016
The Accounting Crew have provided me with a friendly, professional and efficient service. They are always on hand to answer any questions, ad hoc requests and provide advice where needed, for both my personal and business financial requirements. They are always on hand and I never have any trouble getting hold of them. I always feel that I receive a personal service and I cant recommend them highly enough. "
T Christofides, Elite Clinical Research Limited, February 2016
We were looking to change accountants a year ago and decided to join the Accounting Crew, and I have to say it was the best decision we made. Daryl is extremely helpful and attentive, always going the extra mile to answer any question. I know I can call, email or text Daryl with any query (no matter how big or small), and he will always provide me with a prompt, straightforward answer."
S Pal, Sunash Consulting Limited
I was with my previous accountant for about 4 months, but I didn’t feel I was getting value for money. Some of the advice was confusing and I was often left waiting for days for a call back. I recently changed my accounting service to The Crew after I saw an ad in a monthly contractor publication. It seemed a bit ‘too good to be true’ at first and I wasn’t sure I wanted the hassle of moving my accountancy service so soon after starting my business, but I decided to have a look into it.
Darryl contacted me almost immediately and explained, very clearly, The Crew’s offerings, pricing (including very attractive introductory offer and price guarantee) and commitment to customer service. Darryl clearly knows his business and gave me some great advice. He also made me realise that my current provider (who I was paying a premium for) weren’t doing a lot of things The Crew do as standard - such as submitting VAT returns directly on my behalf. I was still a little concerned about the ‘switch’ process, but Darryl clearly informed me of what everyone’s responsibilities were, what info was required and estimated timelines for everything. Suffice to say, the move was seamless and was just three or four emails / calls in total.
The customer service demonstrated has been exceptional and not something I’m used to receiving in the UK! I feel like The Crew care about myself and my business which is huge plus. Also, the ‘Crew Sheet’ is awesome and very user friendly. The sheet provided by my last provider was very difficult and time consuming to use. The online tools are really useful as well.
If you are thinking of changing accountancy provider, but are worried about the hassle - don’t be. It’s one of the best decisions I have made for my business this year!"
D Garden, KMG Innovation Limited